Japan, Shinagawa, Henkel Consumer Brands

Consumer and Technical Insight Manager

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Manages and conducts consumer studies in the Henkel LHC Consumer co-Creation Centre Plans, executes and reports on Consumer Studies/Sessions in close cooperation with Market Research, Marketing and R&D Adapts master questionnaires from Market Research toolbox to the specific study requirements Moderates groups and interviews test persons during prototyping sessions Instructs external test persons in the various testing facilities (e.g. kitchen, bathroom) Observes and documents the test person statements and usage behaviour Prepares test samples, ensures the correct labelling on the samples as well as digitally available legally required documentation Is responsible for recruitment of suitable new test persons with specific characteristics Establishes new digital documentation and evaluation tools as well as new methods and technologies Prepares and analyses collected data, results and observations from the consumer studies, creates presentations Supports clients for test person studies in the selection of suitable test persons Informs test persons in accordance with the applicable external (GDPR etc.) and internal guidelines for conducting consumer studies
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  • Advertising Brand development Brand identity Broadcast Campaigns Concept generation Event management Graphics Marketing New media Product development Sponsorship Marketing communications
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Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23053506
Contract & Job type: Full Time, Regular
Contact information for application-related questions:
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Smart work
Smart work Development opportunities
Development opportunities Corporate social responsibility programs
Corporate social responsibility programs Extensive leave policy
Extensive leave policy Employee Assistance Program
Employee Assistance Program Tuition support
Tuition support Group life insurance
Group life insurance Pension Plan
Pension Plan Commuting allowance / Work from home allowance
Commuting allowance / Work from home allowance On-site cafeteria (in some locations)