United Kingdom, Hemel Hempstead, Adhesive Technologies

Key Account Manager - DIY Channel

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Key Account Manager (KAM) for the DIY Channel
  • Manage the Henkel P&L to deliver sales and profit targets through your customer portfolio, creating annual commercial account plans for each customer, managing trade investment funds within company, Brand guidelines and negotiating with customers.
  • Identify new customer business opportunities and open accounts with new customers.
  • Manage account-specific product range, store distribution, pricing, promotion and brand activation plans to profitably grow Henkel sales and market share
  • Analyse market, consumer, category, competitor, financial and operational factors to identify opportunities and risks in order to deliver improved commercial results.
  • Evaluate all trade investment and promotional activity to ensure achievement of financial objectives.
  • Establish positive & proactive relationships / joint working practices with customers and within Henkel through effective cross-functional networking
  • Ensure the fulfilment of Henkel’s commercial, operational and service level customer commitments, following Henkel’s commercial policies and standards
  • Produce monthly financial and sku volume forecasts for your customers


  • 1 year experience in Key Account Management , ideally within a Consumer Goods market
  • Critical thinking - able to understand complex market, customer, brand, commercial and operational issues
  • Commercial acumen, analytical skills and decision making
  • Negotiation skills - able to handle conflict situations and tough conversations
  • Relationship, collaboration & influencing - strong people skills
  • Organised, able to manage a complex and diverse workload, able to prioritise and meet deadlines
  • Proactive, solutions-focused, self-starter
  • Positive attitude towards personal growth and career development

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24065433
Contract & Job type: Regular - Full Time
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangements
Smart work / Flexible working arrangements Development opportunities
Development opportunities International career opportunities
International career opportunities Retirement / Pension plans
Retirement / Pension plans On-site free parking
On-site free parking Life assurance
Life assurance Employee share plan
Employee share plan Employee recognition programs
Note: Perks might vary depending on the job grade.