United Kingdom, Hemel Hempstead, Henkel Consumer Brands

eCRM & Analytics Executive

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Color Catcher and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Continuously adapt the global eCRM strategy to suit the local market needs.
  • Implement and roll out global campaigns, including content plans and asset development or adaptation.
  • Develop and execute local eCRM campaigns in alignment with the marketing team.
  • Manage processes to ensure efficiency and effectiveness including goals and KPIs.
  • Oversee local tool utilisation, provide onboarding for team members and external agency partners.
  • Analyse local data and apply recommended next best actions from the global team.
  • Provide data and represent the country in regional and global sales discussions on eCRM and analytics topics.
  • Offer structured feedback on all sales concepts, country-specific issues, and best practices.
  • Manage and participate in business projects, offering expert knowledge and business process insights across departments.


  • A proactive and adaptable mindset.
  • Excellent communication and collaboration skills.
  • Understanding of eCRM strategy and campaign management.
  • Strong analytical skills and the ability to translate data into actionable insights.
  • Proficiency in CRM tools and software.
  • Ability to manage multiple projects and meet deadlines.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24066149
Contract & Job type: Regular - Full Time
Contact information for application-related questions:
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Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangements
Smart work / Flexible working arrangements Development opportunities
Development opportunities International career opportunities
International career opportunities Retirement / Pension plans
Retirement / Pension plans On-site free parking
On-site free parking Life assurance
Life assurance Employee share plan
Employee share plan Employee recognition programs
Note: Perks might vary depending on the job grade.