What you´ll do
- Processing of claims from German and Austrian customers (damaged or wrong goods,
wrong price etc.)
- Investigation of financial or logistics discrepancies in cooperation with other colleagues
from Bratislava, Germany and Austria
- Finding a solution for a customers and further processing of their requests – credit/debit
notes
- Further analyses of most frequent discrepancies to prevent from them in the future
What makes you a good fit
- Analytical approach would help you with claims investigation process
- Previous experience in financial field is welcome, so you would have deeper
understanding of credit/debit notes management - Active knowledge of German and English is necessary as you will be in direct
communication with colleagues from Germany and Austria - Strong customer orientation is a key – you will be handling several projects at once, but
in every one of them customer is the center of our interest
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
- Diverse national and international growth opportunities
- Globally applicable well-being standards, including health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- 13th salary, incentives
- Cafeteria benefit system, Multisport card
- Henkel shop and Henkel nursery school
- Extra paid days off for special life situations, referral and relocation bonus
At Henkel, we come from a broad range of backgrounds, perspectives and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Minimum salary: 750 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.)
JOB ID:
25076154
Job Locations:
Slovakia, Bratislavsky Kraj, Bratislava
Contact information for application-related questions:
recruitmentslovakia@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline:
As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center:
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