Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Especialista en Educación – Professional Hair Care | Monterrey
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About this position
Sobre la posición
Buscamos un(a) profesional apasionado(a) por la educación, la belleza profesional y el desarrollo de clientes para unirse a nuestro equipo de Professional Hair Care. En esta posición, serás responsable de impulsar el conocimiento técnico de nuestras marcas a través de capacitaciones, seminarios y asesorías especializadas, contribuyendo al crecimiento del negocio y fortaleciendo las relaciones con estilistas, salones y distribuidores.Trabajarás en estrecha colaboración con los equipos de Ventas, Marketing y Professional Professional Services (PPS), actuando como embajador(a) técnico(a) de la marca y promoviendo una experiencia de aprendizaje de alto impacto para nuestros clientes.
Lo que harás
- Diseñar e impartir seminarios, capacitaciones en salón y asesorías técnicas para clientes y profesionales de la belleza.
- Brindar soporte técnico especializado y gestionar consultas, reclamos y solicitudes de clientes.
- Evaluar y probar nuevos productos, aportando retroalimentación técnica y comercial relevante para el negocio.
- Capacitar a los equipos internos de Ventas y Professional Professional Services (PPS) sobre productos, tendencias y técnicas profesionales.
- Identificar oportunidades comerciales y compartir información relevante sobre clientes, mercado y competencia con las áreas correspondientes.
- Construir relaciones sólidas con clientes actuales y potenciales, promoviendo el crecimiento y la fidelización de la cartera.
What makes you a good fit
- Experiencia previa como Educador(a), Técnico(a) o Formador(a) dentro de la industria de belleza profesional.
- Sólido conocimiento técnico en corte, colorimetría y servicios profesionales para el cabello.
- Experiencia impartiendo capacitaciones, seminarios y presentaciones para grupos de diferentes tamaños.
- Excelentes habilidades de comunicación y capacidad para construir relaciones sólidas con clientes y profesionales de la belleza.
- Experiencia trabajando con marcas profesionales de coloración, cuidado capilar o productos para salones.
- Presencia activa en redes sociales; experiencia como creador(a) de contenido o influencer profesional será considerada un plus.
- Disponibilidad para viajar frecuentemente y acompañar actividades en campo dentro de la región asignada.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Benefits
- Meal vouchers
- Savings fund
- Friday early finish
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26096052
Contact information for application-related questions: Recruitment.LATAM@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English. Should I write my application in English as well?
Yes, please. As Henkel is an international company, you will be working with colleagues from all over the world, and English is our official company language. Generally, our recommendation is to please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact, it is our expectation that Henkel employees will want to grow and explore different career paths during their time with us. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and in two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
If I have questions regarding my application, who do I contact?
Our recruiting team will help you with all requests regarding your application. Contact the team here.