Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Global Print Services Manager
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About this Position
As a Global Print Services Manager, you will serve as a global subject matter expert for traditional printing services, driving operational excellence, service stability, and continuous improvement across Henkel’s global printing environment. You will work closely with the Global Printing MSO, service delivery partners, country IT teams, and external vendors to deliver standardized, reliable, and effective printing solutions
The role combines technical expertise, vendor management, operational performance management, and project governance. You will act as a key escalation point for printing-related topics and help ensure printing requirements are effectively addressed across a complex global technology landscape
What you´ll do
- Manage and coordinate printer-related vendors, ensuring effective service delivery, issue resolution, and adherence to agreed service expectations
- Provide technical expertise and guidance on global printing solutions, technologies, standards, and requirements
- Act as a gatekeeper and subject matter expert for printing requirements associated with special projects and technology initiatives
- Monitor and manage operational performance, identifying service gaps, recurring issues, and opportunities for continuous improvement
- Partner with the Global Printing MSO, global service delivery partners, country IT leads, and external vendors to standardize processes and improve service quality
- Serve as a global escalation point for complex printing-related issues, coordinating stakeholders to drive timely and sustainable resolution
- Support the evolution and transformation of Henkel’s global printing services by identifying opportunities to improve processes, technologies, and operational efficiency
What makes you a good fit
- Bachelor’s Degree in Information Technology, Computer Science, Engineering, IT Management, or a related field
- Minimum of five (5) years of relevant experience in IT, with experience in enterprise printing services, infrastructure, workplace technology, or a related technology environment
- Strong knowledge of modern printing technologies, enterprise printing solutions, and related technical concepts
- Demonstrated experience in vendor management, service delivery, and operational performance management
- Strong ability to assess technical requirements and provide practical solutions for printing-related business and technology needs
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively with global and cross-functional teams
- Amenable to work on a mid-shift schedule (1:00 PM to 10:00 PM) PH time on a hybrid work set-up, with three (3) days in the office
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
We promote careers in flexible working models and enable career-life integration for different capacity levels. We thus welcome applications in full-time and part-time.JOB ID: 26101516
Job Locations: Philippines
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English. Should I write my application in English as well?
Yes, please. As Henkel is an international company, you will be working with colleagues from all over the world, and English is our official company language. Generally, our recommendation is to please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact, it is our expectation that Henkel employees will want to grow and explore different career paths during their time with us. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and in two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
If I have questions regarding my application, who do I contact?
Our recruiting team will help you with all requests regarding your application. Contact the team here.