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General Terms And Conditions Of Sale

1. General Scope

1.1 These General Terms and Conditions of Sale (hereinafter "Sales Conditions") as may be amended from time to time (including the General Terms and Conditions of Sale available on the website) shall apply to all offers, declarations of acceptance and contracts made by Henkel Adhesives Technologies India Private Limited, a company incorporated under the Companies Act, 1956 and having its registered Office at 10th & 11th Floor, Kesar Solitaire, Plot No 5, Sector 19, Palm Beach Road, Sanpada, Navi Mumbai – 400 705, Maharashtra, India (hereinafter referred to as "Seller") regarding the delivery of products (hereinafter referred to as "Deliveries")....

1.2 Any special conditions specified by the Seller on a quotation or any Agreement (in writing)to the extent they are inconsistent with these Sales Conditions, take precedence over these Sales Conditions.

1.3 By placing an order, the Customer is deemed to have agreed to these Sales Conditions.

2. Contracts

2.1 All orders placed by the Customer shall be in writing and subject to Seller’s written acceptance. No cancellation or amendment of an order will be valid without the Seller’s written consent and on payment of a reasonable cancellation charge. The cancellation charge shall constitute all the expenses and reasonable costs incurred by the Seller up to and including the date of acceptance of the cancellation of the order by the Seller.

3. Prices

3.1 The price will be the amount quoted by the Seller to the Customer in writing, or, when no prices has been quoted, the prices set forth in the Seller’s price list valid on the day of the formation of the contract shall apply.

3.2 All prices are in Rupees and calculated net plus statutory value added tax, if applicable, and exclusive of any other taxes, tariffs, contributions and insurances levied by Central, State, Local or any other authority. The Customer shall bear all taxes, tariffs, and contributions as may be levied by various authorities in connection with the Delivery now in force or hereafter be imposed on the sale, transportation or supply/delivery of products or shall reimburse them to the Seller.

3.3 The Seller reserves the right to revise the prices without any advance, further notice to the Customer and without assigning any reason therefor.

4. Obligations of the Customer

4.1 The Customer may not refuse acceptance of Delivery.

4.2 Should the Customer be in default with the acceptance of the Delivery, the Seller shall be entitled to rescind the contract after having granted an appropriate grace period. Should the Customer be at fault for the default of acceptance, the Seller shall be entitled to claim liquidated damages for the damage caused by the Customer's default of acceptance (also after the Seller 's rescission) in the amount of 10% of the agreed net order value of the part of the Delivery that has not been accepted. Any further claims for damages and other rights shall remain unaffected.

4.3 The delivered products may only be resold unchanged in the original packaging.

4.4 It is the Customer's responsibility to examine the Delivery with respect to its suitability for the objectives pursued by him.

4.5 The Customer undertakes to comply with all eventual property rights of third parties, such as patents or utility patents, as well as any statutory provisions in the course of the processing of the Delivery.

4.6 The Customer will provide product data sheet and information supplied by the Seller to the end-users. The Seller does not accept responsibility for the results achieved by others where the products are within the manufacturer’s specification or are not stored or used in accordance with product data sheet. The Customer shall notify the Seller as soon as it becomes aware of any product claim or injuries as a result of use of the Delivery.

4.7 Transportation devices, returnable packaging/pallets and containers provided on loan shall not be regarded as objects of purchase. They have to be returned without request at the Customer's cost and risk and in cleaned condition.

4.8 The Customer shall be responsible for complying with all rules and regulations regarding license, import, purchase of, transport, storage and use of goods.

4.9 The Customer shall within 8 days from the date of this Invoice submit the Sales Tax Declaration Form to the Seller, failing which the Seller shall raise a debit note for the difference in amount of sales tax paid plus penalty/fine.

5. Payment

5.1 Invoiced amounts shall be paid by bank debit memo by means of an authorized collection procedure, unless the parties agreed on payment using bank transfer. If the Customer is in default with payment, the Seller shall be entitled to claim interests @ 18  % per annum. Interest for default in payment shall be immediately due. All expense incurred by the late receipt of payments shall be borne by Customer.

6. Delivery

6.1 The Delivery will be free of shipping costs to the place of destination at the address as notified by the Customer. Cartages and demurrages at the place of destination, freight charges and supplementary freight charges for express goods and airfreight shall be borne by the Customer in each case.

6.2 The Customer hereby authorize the Seller to engage, at its sole discretion and without prior consultation, third parties to perform transport services on behalf of Customer. The Customer indemnifies Seller against any claims against Seller that may arise from such arrangements.

6.3 The weight or quantity stated at the delivering plant or the warehouse upon dispatch shall be decisive for the determination of the weight of the Delivery.

6.4 The Seller shall be entitled to make the Delivery in instalment and each instalment will be deemed to be separate Contract to which these Sales Conditions will apply. The Seller shall be entitled to invoice each instalment delivery separately.

6.5 Delivery conditions, such as Incoterms clauses, which the Customer refers to in his order, shall only become integral part of the contract if the Seller confirms them in writing. The Incoterms valid on the day of the formation of the contract shall apply to any interpretation of trade terms.

6.6 If performance of any of the Seller's obligations under these Sales Conditions is prevented, restricted or delayed by reason of an event of force majeure including any act or God, war, riot, fire, strike, lock out, industrial dispute, raw material shortage, plant or equipment breakdown, transport interruption or any other cause beyond the Seller's reasonable control, the Seller will give notice of the event to the Customer.  The Seller may, in such notice, elect to terminate the Contract or extend the delivery date for such period as may be reasonably necessary.

7. Transfer of Risk

7.1 Unless agreed upon otherwise, the risk shall be transferred to the Customer when the Delivery leaves the delivering plant or the warehouse where the dispatch of the Delivery is effected, but at the latest upon handing over to the carrier. Furthermore, the risk shall be transferred to the Customer in the moment when the dispatch or the delivery is delayed out of reasons the Customer is at fault for or if the Customer is in default of acceptance. The Customer undertakes to comprehensively insure the Deliveries until paid for in full and hold any moneys received from any insurer relating to those products, on trust for the Seller.

7.2 The Customer shall bear the risk during the return transport of the Delivery regardless of whether the Delivery is returned in connection with the cure of a defect, following a rescission, if the Delivery is being taken back out of goodwill or out of any other reasons.

8. Rights due to Defects

8.1 The Customer must inspect the Delivery and give written notice of apparent material defects or shortage of weight without undue delay  within 8 (eight) days following the reception of the Delivery at the place of destination. Otherwise, the Delivery shall be deemed as delivered to and approved by the Customer and no claims by Customer will be recognized.

8.2 Upon Seller’s request, the Customer shall send samples of the rejected Delivery without undue delay. The Customer shall bear the costs.

8.3 In case of unconditional acceptance of the Delivery by any carrier it shall be presumed that the packaging of the Delivery was impeccable upon handing over to the carrier.

8.4 Delivery is guaranteed according to the manufacturer’s published specifications for the particular products concerned. All other guarantees including any warranty condition, statutory or otherwise, as to quality of fitness for any purpose, are hereby specifically excluded.

9. Damages and Compensation of Expenses

9.1 Any claims for damages and claims for compensation of expenses of the Customer, irrespective of their legal bases (infringement of obligations, contract, tort, etc.) shall be excluded.

9.2 The exclusion of liability pursuant to Section 9.1 shall not apply
a) in case of intent or gross negligence,
b) in case of death, injury or detriment of health the Seller is at fault for, or
c) in case of an infringement of essential contractual obligations the Seller is at fault for. Essential contractual obligations are those obligations which must be fulfilled in order to duly execute the contract and on the performance of which the Customer generally relies and may duly rely on. However, the Seller’s liability for an infringement of essential contractual obligations shall be limited to a reimbursement of foreseeable, contractually typical damages, unless the Seller is liable due to intent or gross negligence, for death, injury or detriment of health.

9.3 To the extent that the liability of the Seller is excluded or limited, this shall also apply to the benefit of any statutory representatives, employees, sub-suppliers and auxiliary agents of the Seller in case the Customer asserts claims directly against them.

10. Returns

Goods once sold will not be taken back subject to clause 8

11. Trademarks and other Intellectual Property Rights

11.1 The Seller retains all intellectual property rights under which the Products are sold ("IPR") notwithstanding any contribution by the Customer (if any) and the Customer must not claim any IPR in the Products or the information supplied to it by the Seller, make representations to any person, or do anything inconsistent with the IPR.

12. Final Provisions

12.1 The Seller reserves the right to sub-contract the production, manufacture or supply of the whole or any part of the products.

12.2 These Sales Conditions do not imply any shift in the burden of proof.

12.3 Should any individual provision of these Sales Conditions or of the contract be or become invalid, the validity of the other provisions shall remain unaffected.

12.4 Exclusive place of jurisdiction for all disputes arising from or in connection with the Products shall be Mumbai, India.

12.5 Any dispute or difference arising between parties shall be referred to arbitration of a sole arbitrator to be appointed by mutual consent of both the parties in accordance with the Arbitration and Conciliation Act, 1996 and Rules framed thereunder. The venue of arbitration shall be Mumbai and language of Arbitration shall be English.

12.6 The relationships between the Seller and the Customer shall be subject to the laws of the India.